Updates to our office in response to COVID-19

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

• We have installed Air Scrubbers by Aerus to our HVAC system which will reduce contaminants (dust, germs, odors, viruses and more),deodorize, and purify the air by reducing irritating particles.

• We have ensured our team will have the personal protective equipment recommended by the CDC.

• We are cleaning our environment with products from the EPA's list of registered surface disinfectant products for use against coronavirus. 

• We will continuously wipe doors, handles, and other common areas of touchpoint for added cleanliness. 

• We have also installed glass sneeze guard barriers around the front desk area.

• We have implemented a check-in from your car process where you will text our office once you arrive and we will let you know when we your room is ready.

• We now have an infrared thermometer that will be used on each team member and patient before entering treatment area. 

• We ask all patients to wear a mask at entry which can be a scarf, bandana, or medical mask.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 636-561-0800.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Lakeside Dental Team